- These terms and conditions, as well as the Privacy Notice displayed (together “Terms”), govern the Your Scotsdales scheme (“Your Scotsdales”). Additional terms and conditions may also apply for optional elements of Your Scotsdales such as competitions and prize draws. The Terms may be amended at any time by Scotsdales, and the current version will be displayed here. Membership of Your Scotsdales is deemed acceptance of the Terms by any member or proposed member.
- To be a member of Your Scotsdales, you must be resident in England, Scotland, Wales or Northern Ireland and aged 18 years or over. We may refuse an application for any reason. You may only have one Your Scotsdales account. We reserve the right to refuse, merge or close additional accounts at any time. You can choose to leave Your Scotsdales at any time by contacting Scotsdales, or by opting out of receiving marketing information from Scotsdales. You must keep us informed of any changes to your personal or membership details. We will not be responsible for any loss of vouchers or benefits resulting from details being out of date or inaccurate.
- The Your Scotsdales application form must be filled out completely in order for you to qualify for the programme. This is accessible on our website (here) or you can speak with our teams at our Great Shelford Information Desk or our tills at Fordham and Horningsea.
- After signing up to Your Scotsdales online you will receive an email with an e-card to use instantly (only accessible if you opt-in for email communications).
- If you opt to join Your Scotsdales directly via our loyalty app then you will immediately be issued a scannable card on your phone and will be able to use this instantly at our checkouts.
- Physical loyalty cards can be issued upon request, however we will no longer be issuing these as default to limit our impact on the environment.
- The Your Scotsdales card is not transferrable, is not a cheque guarantee, debit or credit card and cannot be copied and can only be used by the member who is named and registered for the card. Your Scotsdales card and any other items issued by us remain the property of Scotsdales and we may, at any time, terminate the Your Scotsdales membership scheme. Your Scotsdales card must be returned to us on request or destroyed when no longer valid for use.
- You must have Your Scotsdales card and paper voucher to redeem any Your Scotsdales offer. Only original vouchers will be accepted. Photocopy or scanned vouchers will not be accepted.
- We may at our discretion decline to issue, withdraw or cancel Your Scotsdales accounts, card and vouchers at any time.
- We may rescind Your Scotsdales membership at any time if you appear to have breached the Terms or behaved in an inappropriate, misleading or abusive manner.
- We reserve the right to monitor the number of memberships in any household, and the right to cancel any suspected duplicated memberships.
- Except where stated below, the Your Scotsdales card is valid at any of the Scotsdales stores in Great Shelford, Horningsea and Fordham. The Your Scotsdales card is not valid on any purchases made online via scotsdalegardencentre.co.uk.
- Your Scotsdales is only for personal use by consumers. Your Scotsdales card may not be used for any business or commercial purpose. Use of a Your Scotsdales card does not constitute proof of purchase.
- Your Scotsdales card and vouchers remain the responsibility of the member, as do any security details relating to the account. We will not be held responsible for any loss arising from the member failing to ensure their safe-keeping.
- Your Scotsdales card and vouchers cannot be transferred, bought, sold or in any way traded. Only one voucher can be redeemed at any one time, and cannot be combined with any other offer.
- All vouchers are subject to an expiry date, beyond which they cannot be used or reissued. Vouchers that are lost or mislaid will not be reissued.
- Please see our Privacy Notice to see what personal data we collect, when we collect it and how we use it as part of the Your Scotsdales loyalty programme.
- The Terms are governed by English law, and are subject to the exclusive jurisdiction of the courts of England and Wales. The promoter of Your Scotsdales is Scotsdale Nursery & Garden Centre Ltd of 120 Cambridge Rd, Great Shelford, Cambridge CB22 5JT.
- A replacement card can be ordered by calling Your Scotsdales team on 01223 842777.
- If you lose your loyalty card we will replace it free of charge up to 3 times. Every card thereafter will be charged at £5 per card.
- Scotsdales reserve the right to discontinue membership of the scheme after one year of inactivity of your Card.
- Please note, our Your Scotsdales loyalty points hold a different set of terms and Conditions. You can read these here.
- Please note, that our online shop holds a different set of Terms and Conditions that may affect any additional purchases that you make. Please review these here for further information.
Privacy Notice
This Privacy Notice explains how we use any personal information we collect about you when you use our website.
What Information do we collect about you
We may collect and process the following information about you:
- Information that you provide when you create an account with us.
- Information that you provide when you make an online purchase (if you check out as a guest we just collect transaction-based data).
- Information you provide when you join our loyalty programme.
- Information you provide when you subscribing to our newsletter.
- Information you provide when you enter competitions or prize draws.
- Information you provide when you choose to complete any surveys we send you.
- Information you provide when you contact us by any means with queries, complaints, etc.
- Information you provide when you book any kind of appointment with us or book to attend an event.
How will we use the information about you
We want to give you the best possible customer experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you. We then use this to offer you promotions, products and services that are most likely to interest you.
This is how we’ll use your personal data:
- To process your orders.
- To manage your account.
- To provide you with information that you request from us.
- To provide you with information which we feel may interest you (where you have consented to be contacted for such purposes).
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
IP addresses and cookies
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies. However, if you select this setting you may be unable to access certain parts of our site.
Who do we share your personal data with
We may share your personal data with trusted third parties. For example, with IT companies who support our website and other business systems or direct marketing companies who help us manage our electronic communications with you.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.
In case Scotsdale Nursery and Garden Centre Limited or substantially all of its assets are acquired by a third party, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.
Your rights
You have a right at any time to stop us from contacting you for marketing purposes. You also have a right for a correction of your personal data when it’s incorrect, out of date or incomplete.
You can contact us by emailing DPO@scotsdales.com.
Changes to our privacy notice
Any updates or changes we may make to our privacy notice will be placed on this page and, where appropriate, notified to you by e-mail.
How to contact us
Please contact us if you have any questions about our privacy notice or information we hold about you by emailing DPO@scotsdales.com.
We are a family run collection of local garden centres in the Cambridge area. Gardening is our passion.
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Get In Touch
Scotsdales Garden Centre
Cambridge Road
Great Shelford
Cambridge
CB22 5JT
- Email: info@scotsdales.com
- Phone: 01223 842777
- Hours: Mon-Sat 9:00AM - 17:30PM
- Hours: Sun 10:00AM - 4:30PM
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