Warehouse Manager

Main Duties:

Operational Management

• Oversee the day-to-day operations of the main warehouse and multiple satellite storage units.
• Ensure stock is received, processed, and stored accurately, efficiently, and in good time.
• Maintain high standards of cleanliness, organisation, and safety throughout all storage areas.
• Support smooth coordination between the warehouse and other departments across the business.

Team Leadership

• Manage, motivate, and support a team of warehouse operatives and delivery drivers.
• Conduct regular 1:1 meetings, performance reviews, and staff training.
• Create and manage staff rotas, ensuring full operational coverage—including weekends during peak seasons.
• Lead by example to promote a positive, reliable, and accountable team culture.

Decision-Making & Standards

• Take a firm but fair approach to upholding processes, safety practices, and operational standards.
• Make clear, confident decisions under pressure without compromising efficiency or safety.
• Encourage consistency, accuracy, and pride across all warehouse activities.

Systems & Logistics

• Use warehouse and logistics software to monitor stock levels, process deliveries, and maintain records.
• Ensure accurate digital documentation, labelling, and stock movement tracking.
• Proactively identify opportunities to improve efficiencies and streamline processes.

Compliance & Safety

• • Ensure all health and safety regulations, manual-handling procedures, and company policies are followed.
  • Maintain accurate documentation and support readiness for internal or external audits.
  • Promote a safe working environment and oversee checks of equipment and storage areas.

Requirements of the Role

• Proven experience in warehouse supervision or management.
• Strong leadership skills, with the ability to motivate and support a small, diverse team.
• A hands-on approach with a willingness to participate in day-to-day physical tasks.
• Excellent organisational skills.
• Confident, assertive decision-maker able to stay calm under pressure.
• Basic working knowledge of logistics, warehouse, or stock management software.
• Strong communication skills, both verbal and written.

Additional Information

• Weekend work will be required on a rotational basis.
• You must be physically capable of engaging in manual warehouse tasks when needed.